PRIVACY AND POLICY

At Mediastorm Agency, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, forms, or SMS communications.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

Name, phone number, and email address

Business or project information related to your inquiry

SMS and communication interaction details (e.g., opt-in confirmations, timestamps, message status)

2. How We Use Your Information

We use your information to:

Send service updates, appointment reminders, and project notifications

Provide customer support and follow-up communications

Deliver relevant marketing and promotional messages

Improve our services and maintain internal records

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with trusted third-party service providers (e.g., CRM, SMS, or automation platforms) who help us operate our business—under strict confidentiality agreements.

4. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no online transmission is 100% secure.

5. Your Choices

You may opt out of SMS communications at any time by replying STOP to any message. You can also contact us directly to update, correct, or delete your personal information.

📧 Email: [email protected]
📞 Phone: +1 470-470-7260

6. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be reflected by a new “Effective Date.” Continued use of our services means you accept the updated terms.